Terms of the agreement
Agreement on the use of the services of the online store "Dag-tools.ru".
This agreement, hereinafter referred to as the "Agreement", is concluded between the Online store "Dag-tools", which has an address on the Internet www.dag-tools.ru, hereinafter referred to as the "Online Store" or "Site", and the user of the Online Store services, hereinafter referred to as the" Buyer", and determines the terms of purchase, provision of services and ordering of goods through the Site.
1.1. This Agreement is concluded between the Buyer (services) and the Online Store (manufacturer) at the time of placing the order. The Buyer confirms its agreement with the terms and conditions set forth in this Agreement by marking the box "I agree with the terms and conditions of the Agreement" when placing the order.
1.2. The Buyer may be any natural or legal person who is able to accept and pay for the goods (service) ordered by him in the manner and under the conditions established by this Agreement, on the territory of Russia.
1.3. The Buyer is responsible for the correctness of filling in all items of the order form. In case of errors or incomplete information in the fields "Full name" and "Delivery address", the Online store is completely relieved of responsibility for the execution of the order.
1.4. The Site Administration has the right to refuse to provide Services to the Buyer at any time before receiving the payment without explaining the reasons.
1.5. The Online Store has the right to refuse to provide Services to the Buyer after receiving the payment in the event of:
- 1.5.1. if the goods (raw materials) are not available in the warehouse of the Seller-Manufacturer within 30 working days, from the date of receipt of payment by the Online Store;
- 1.5.2. if the Online Store has doubts about the accuracy of the information provided by the Buyer when filling out the order form, including, but not limited to, the name of the buyer and the delivery address of the goods.
1.6. In case of refusal to provide the services of the Online Store for one of the reasons listed in clause 1.5. of this Agreement, the Online Store returns the funds received from the Buyer, minus the commission of intermediaries used for money transfers. And the funds spent on the purchase of raw materials for the provision of services for ordered items.
1.7. The refund to the Buyer is made by the same method and to the same payment details that were used to pay for the services of the Online Store.
1.8. The Online Store reserves the right to make changes to this Agreement.
1.9. This Agreement should be considered in the form as it is published on the Website, and should be applied and interpreted in accordance with the legislation of the Russian Federation.
1.10. The order is considered to be fully executed by the Online Store from the moment of delivery of the goods to the Buyer or the Transport Company.
2.1. The product (service) is presented on the Website through photo samples that are the property of the Online Store.
2.2. Each photo sample (service) is accompanied by text information: price and product description.
2.3. At the request of the Buyer, the manager of the Online Store is obliged to provide (by phone or by e-mail) other information necessary and sufficient, from the point of view of the Buyer, for making a decision on the purchase (service) of the product.
2.4. The price of the product (service) indicated on the Website may be changed by the Online Store unilaterally.
2.5. In the event of a change in the price of the product (service) ordered by the Buyer, the manager of the Online Store informs the Buyer about it as soon as possible (by phone or by e-mail) to receive confirmation or cancellation of the order. If it is impossible to contact the Buyer, this order is considered canceled.
2.6. The online store reserves the right to expand and reduce the product offer on the Site, regulate access to the purchase of any goods (services), as well as suspend or terminate the sale of any goods (services) at its sole discretion.
The procedure for purchasing a product (service).
3.1. The Buyer has the right to place an order for any product (service) presented on the Website.
The order can be made by the Buyer in the following ways: by phone, by e-mail, or made independently on the website.
3.2. After placing the order (product-service), an invoice is sent to the Buyer's e-mail confirming the acceptance of the order, indicating the names of the selected goods (services) and the total amount of the order, which is an integral part of this agreement. Then the manager of the Online store contacts the Buyer (by phone or by e-mail) to receive the order confirmation.
3.3. If the goods are not in stock or it is not possible to provide the service, the manager of the Online Store is obliged to inform the Buyer about this (by phone or by e-mail).
3.4. The buyer has the right to make a pre-order for the service, temporarily out of stock goods by making an advance payment in accordance with the procedure agreed with the manager of the Online store. In case of prepayment of goods (services), the order is processed only after the prepayment is made.
3.5. In the absence of the product (service) The buyer has the right to replace it with another product (service) or cancel the order. Only by using the product return service on the store's website!
3.6. The Buyer has the right to refuse the ordered product at any time before it is sent to the Buyer, using the product return service on the store's website in advance. (Oral, telephone, electronic) forms of refusal are not taken seriously.
Delivery and acceptance - transfer of goods
4.1. Delivery of the goods (services) ordered in the Online store, in the agreed quantity and assortment, is carried out by courier, or by transport companies (to the transport company by courier payment separately), by Russian post.
4.2. The buyer can pick up their goods in the store on their own (pickup).
4.3. Dispatch and delivery of the ordered goods (services) it is made in the terms agreed with the Buyer.
Payment for goods
5.1. Payment for the goods is made in cash upon delivery of the goods by courier or by transfer through Sberbank of Russia, or by bank card by bank transfer.
5.2. The product is paid in Rubles.
Return of goods
6.1. The online store does not return the product or exchange it for money, if the purchased product did not suit you for any reason. Or due to various force majeure circumstances that have arisen that do not depend on the store (manufacturer).
7.1. The Online Store is not responsible for any costs of the Buyer or direct or indirect damage that may be caused to the Buyer as a result of the use of the goods (services) of the Online Store, caused to the User as a result of the use or inability to use the goods and incurred as a result of errors, omissions, interruptions in work, packaging defects, delays in the transmission of data, etc., which occurred through no fault of the Online Store.
7.2. The Online Store is not responsible for the actions of related services, services and suppliers used to provide Services to the Buyer that do not belong to the Online Store, such as: banks, transport companies, Internet service providers, email services, payment systems, intermediaries, etc.
7.3.The Manufacturer of the product is responsible for warranty service and warranty exchange.
7.4. The Buyer agrees not to make the Site a defendant or a co-respondent for any obligations and expenses related to damage caused to the Buyer as a result of the actions of third parties, including, but not limited to, the Online Store and transport companies.
8.1. The Buyer undertakes to familiarize himself with the text of this Agreement, to check for changes to the Agreement and its annexes.
8.2. The Buyer undertakes to provide the Online Store with all the necessary information in a timely manner to perform the required service and send the order. If there is a lack of necessary information, the Online Store reserves the right not to provide service to the Buyer.
8.3. The Buyer undertakes to pay the invoices in a timely manner. The online Store does not provide Customer service if the funds provided by the Buyer are not sufficient to pay for the goods.
8.4. Save the documents confirming the payment for the services of the Online Store.
Responsibilities of the Online Store
9.1. The Online Store undertakes to provide the Buyer with the goods (services) and fulfill the requirements of the Buyers concerning the goods (services), if the Buyer's request does not contradict the rules and restrictions on the service set out in this Agreement.
9.2. Maintain the confidentiality of Customer data. Data about the Buyer can be provided only in cases stipulated by the legislation of the Russian Federation.
9.3. Provide the Buyer with the opportunity to receive information about the status of his order.
The term of the Agreement, changes in the terms and conditions and termination of the provision of goods (services) are discussed by both parties.
10.1. The Agreement is valid from the moment of its acceptance by the Buyer until the moment of receipt of the goods.
10.2. The Online Store has the right to terminate the sale of goods (services) and the provision of all Services if the Buyer violates this Agreement.
10.3. If the Buyer provides incorrect information about himself or the Online Store has serious grounds to believe that the information provided by the Buyer is incorrect, incomplete or inaccurate, the Online Store has the right to suspend or cancel the Buyer's order and refuse to use its Services or their individual parts.
10.4. The Online Store has the right to terminate the sale of goods (services) and the provision of Services if the Buyer damages the Online Store or third parties by indirect violation of the terms of this Agreement.
10.5. Upon termination of the sale of goods and the provision of services, the Online Store is not responsible for notifying or not notifying any third parties about the withdrawal of the Buyer's access and for the possible consequences resulting from such a warning or its absence.
10.6. Continuing to use the Services and ordering goods 10 days after notification of changes to the current terms of the Agreement will be considered as acceptance of the changes and additions. If the Buyer does not agree with the change in the terms of the contract, the Buyer must send a written notice of its disagreement to the e-mail address within the specified period Dagemail@example.com
10.7. The Online Store is not responsible for notifying or not notifying any third parties of the termination of the Agreement and for the possible consequences resulting from such a warning or its absence.
10.8. The Online Store has the right to terminate the Agreement without observing the term provided for in clause 10.6, if the Buyer violates its obligations.
11.1. The Buyer's claims are accepted in writing by registered mail by Russian Post (or in the form of using the product return function on the store's website) no later than 3 (three) working days from the moment of the incident. Claims are considered within a period of no more than 10 (ten) working days.
11.2. In the event of any disputes or disagreements related to the performance of the Agreement, the Parties will make every effort to resolve them through negotiations between the Parties. If the disputes are not resolved through negotiations, the disputes are subject to settlement in accordance with the procedure established by the legislation of the State of the Russian Federation. In the event of unresolved claims between the parties, each of them may defend their violated rights in accordance with the procedure established by the Legislation of the Russian Federation.
11.3. If any clause of this Agreement is not subject to literal execution, it is interpreted in accordance with the current Legislation of the Russian Federation, taking into account the original interests of the Parties, while the remaining part of the Agreement remains in full force and effect. The established practice of the parties ' behavior, or the practice of providing similar services, cannot be the reason for changing the provisions of this Agreement.
11.4. In all other matters not provided for in this Agreement, the Parties are guided by the current legislation of the Russian Federation.
Special conditions, force majeure
12.1. The online store has the right to change or delete any information posted on the site without warning the Customers Dag-tools.ru or on other resources owned by the Online store.
12.2. The Buyer has the right to require the Online Store to solve problems in obtaining goods and services, except in cases related to the action of force majeure.
12.3. Relations arising between the Online Store and the Buyer in connection with the subject matter of this Agreement and not regulated by this Agreement are drawn up in the form of protocols and/or additional agreements to this Agreement, which become an integral part of it, provided that the simple written form is observed and signed by the Online Store and the Buyer.
12.4. After the adoption of this Agreement, all previous agreements of the Parties that contradict this Agreement will lose their legal force.
12.5. In everything that is not regulated by this Agreement, as well as the protocols and/or additional agreements to it, the Parties are guided by the current legislation of the Russian Federation.
12.6. The Parties are exempt from liability for full or partial non-performance of obligations under this Agreement, if such non-performance is the result of force majeure ("force majeure"”, that is, extraordinary and unavoidable circumstances by the Parties under these conditions, including mass riots, prohibitive actions of the authorities, natural disasters, fires, catastrophes and other circumstances of force majeure, as well as power outages, global interruptions in the operation of Russian and international segments of the Internet, failures of routing systems, failures in the distributed domain name system, failures caused by hacker and DOS attacks.
12.7. The Parties are obliged to notify each other in writing or by e-mail of the existence of force majeure circumstances within 7 (seven) days after their occurrence. If the occurrence of the relevant force majeure circumstances directly affected the performance of the obligations by the Parties within the period specified in this Agreement, this period shall be extended proportionally for the duration of the relevant circumstances. If the inability of the Parties to fulfill their obligations under this Agreement lasts for more than 2 (two) months, the Parties have the right to terminate this Agreement without compensation for possible losses.
13.1. The User – an individual, from the moment of acceptance of the Agreement, agrees and allows the Contractor to process their personal data (last name, first name, patronymic; date of birth; address of residence, postal address, contact phone number (including mobile, home phone); email address, ICQ, VK.com, Odnoklassniki.ru, Skype); including collection, systematization, accumulation, storage, clarification (update, change), use, distribution (including transfer on the territory of the Russian Federation and cross-border transfer), depersonalization, blocking, destruction of personal data, as well as their transfer to a third party for further processing (including collection, systematization, accumulation, storage, clarification (update, change), use, distribution (including transfer on the territory of the Russian Federation and cross-border transfer), depersonalization, blocking, destruction of personal data) for publication on the Site of research aimed at improving the quality of services provided, for conducting marketing programs, statistical research, as well as for promoting services on the market by making direct contacts with the User through various means of communication, including, but not limited to: mailing list, e-mail, telephone, fax, Internet.
13.2. The User agrees and authorizes the Contractor to process his personal data using automated database management systems (DBMS), as well as other software tools. Work with the DBMS is carried out according to the algorithm prescribed by the operators (collection, systematization, accumulation, storage, refinement, use, blocking, destruction). Processing methods used (including, but not limited to): automatic verification of postal codes with the code base, automatic verification of the spelling of street names/localities, clarification of data with the User by telephone, postal communication or using a contact via the Internet, segmentation of the database according to the specified criteria.
13.3. The User agrees that, if necessary for the implementation of the purposes specified above, his personal data may be transferred to third parties to whom the Contractor may entrust the processing of the User's personal data on the basis of a contract concluded with third parties, provided that the requirements of the legislation of the Russian Federation on ensuring the confidentiality of personal data and the security of personal data during their processing are met. When transmitting the specified User data, the Contractor warns the persons receiving the User's personal data that this data is confidential and can only be used for the purposes for which it is reported and requires these persons to comply with this rule.
13.4. The User has the right to request from the Contractor full information about their personal data, their processing and use, as well as to request the exclusion or correction/ addition of incorrect or incomplete personal data within three working days from the date of receipt of such a request, as well as its destruction
13.5. The consent given by the User to the processing of his personal data is indefinite and can be revoked by a written application to the Contractor.
Sincerely yours "Dag-tools.ru".